Privacy policy

Privacy Policy

Last Updated: 16/05/2025

Brisbane Heavy Diesel Services (“we”, “us”, or “our”) is committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information such as your:

  • Name
  • Phone number
  • Email address
  • Business or company details
  • Service history and booking details

This information is collected when you contact us, submit a form, request a quote, or engage our services.

2. Use of Personal Information

We use the personal information we collect to:

  • Respond to enquiries and service requests
  • Provide quotes and complete service bookings
  • Manage accounts and send invoices
  • Improve our services and client experience
  • Meet our legal and compliance obligations

3. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. Your data may be stored digitally and/or in secured hard copy where required.

4. Disclosure to Third Parties

We do not sell or share your personal information with third parties unless:

  • It is required for completing a service (e.g. external suppliers or subcontractors)
  • We are required by law to do so
  • You provide consent

5. Access and Correction

You may request access to the personal information we hold about you. If your information is incorrect or out of date, you may request a correction at any time by contacting us.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to monitor site traffic and improve performance. You can disable cookies in your browser settings if you prefer not to share browsing information.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The most recent version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: admin@brisbanehds.com.au
Phone: 0420 306 006